Managed Desktop • Since 2009

Managed Desktop for Windows & Mac Fleets

Every endpoint monitored, patched, encrypted, and supported — automatically. Less downtime, fewer help desk calls, and a security baseline that actually holds up.

What we do

Managed Desktop — What's included

Endpoint monitoring

24/7 monitoring of CPU, memory, disk, network, and process activity. Anomalies trigger alerts before users notice.

OS & software patching

Automated Windows Update and macOS update deployment with staged rollouts. Critical patches within 72 hours.

Antivirus & EDR

Next-generation endpoint protection with behavioral detection. Quarantines threats automatically; 24/7 threat hunting.

Drive encryption

BitLocker on Windows, FileVault on Mac. Centrally managed keys, compliance-ready for HIPAA, SOC 2, PCI.

Remote support

One-click remote takeover with user consent. Average issue resolution under 30 minutes for desktop tickets.

Asset inventory

Live inventory of every endpoint: hardware specs, installed software, license tracking, warranty status.

Related

Other services you may need

Explore the rest of our service catalog.

Service Lines

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FAQ

Frequently Asked Questions

Yes. Many of our clients have mixed environments — Macs for design, Windows for accounting. We manage both with appropriate tools (Jamf for Mac, RMM for Windows).

Managed desktop is everything: monitoring, patching, encryption, support, AND antivirus/EDR. Antivirus alone is one piece of a complete strategy.

No minimum — we serve clients from 5 endpoints to 500+. Per-device pricing scales with you.

Yes. We onboard your existing computers, deploy monitoring agents, document the environment, and bring you up to baseline within 30 days.

Still have questions?

Talk to an engineer for free — we'll answer your specific questions in plain English.

Local IT Support in Five Key Markets

Same-day on-site response across the NY/NJ metro area

Insights

Latest from the Blog

Certified Partners & Technology Stack

Cisco HP, Hewlett-Packard Microsoft

Ready to talk?

Real engineer on the other end. No phone trees.