Deep-clean infected systems, remove ransomware, restore hijacked browsers, and harden against future infections. We don't just run an antivirus scan and call it done.
We use multiple AV engines (Malwarebytes, ESET, Kaspersky, Defender) — they catch different things.
Process inspection, autoruns audit, registry analysis, network connection review — find what scanners miss.
Remove malicious extensions, reset homepage and search providers, clear infected profiles, repair shortcuts.
Isolate affected systems, identify the variant, attempt decryption (if known), restore from backups.
Patch OS and apps, install proper AV, enable firewall, harden browser, set up automatic updates.
Explain how the infection happened. Best practice training to prevent next time — phishing recognition, safe download habits.
Explore the rest of our service catalog.
For most consumer-grade infections, deep cleaning works. For advanced threats (rootkits, RAT, persistent loaders) we recommend wipe + reinstall to be safe.
Modern AV catches most known threats but not all. Layered defense (AV + safe browsing + patched software + email filtering + backups) is the real answer.
Probably a scam. Real Windows/Mac never shows a warning on a website telling you to call a number. Close the browser and don't call.
Sometimes. Some ransomware families have public decryption keys. For others, the only path is restoring from backup. We never recommend paying ransom.
Same-day on-site response across the NY/NJ metro area
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Real engineer on the other end. No phone trees.
