Delegate the management of your infrastructures (servers, applications, IT) to focus your teams on your business solutions and thus create value.
The managed service providers provide outsourcing your IT department in terms of managing your IT infrastructure and support. Managed services are à la carte and can cover up to your entire IT fleet: supervision, proactive maintenance and preventive maintenance, update management, IT manager, unlimited and remote support.
The added value of providing managed services is the quality of services. Based on a proactive approach with very specific tools, the provision of managed services will allow you to considerably improve your level of service, reduce downtime as much as possible and optimize the costs linked to your IT infrastructures.
A managed service provider, such InterDatalink, generally use proactive management tools and monitoring tools Remote that anticipate breakdowns. Natively integrated into your incident management, customer relationship and billing systems, you benefit from a fully integrated and connected information system.
With our managed services offer, you ensure the continuous management and proper functioning of your infrastructures, whether on site, in our data centers or even in the cloud with maximum traceability.
Depending on the Managed Service Providers , they may cover specific functions such as data storage, IT hardware management but may not be able to cover all of the functions of managing your IT infrastructure.
Some will be able to manage your servers and operating system but will offer you limited support. Some will be able to intervene on site while others will have a limited intervention area.
Before choosing your managed service provider, you should ask yourself the right questions:
You can then assess the adequacy between your needs for the management of your IT infrastructure, your budget and the services of your managed service provider: flexibility, proactive approach, scalable and tailor-made contract, etc.
Traditionally, managed service providers have supported enterprises in their management of on-premises applications and IT infrastructure. Since SaaS and cloud computing have emerged and democratized to offer more flexible and efficient IT solutions, managed service providers have reinvented themselves.
Migration to the cloud, management of cloud solutions, IS compliance, … new missions fall to them! To cope with the multitude of cloud computing platforms and SaaS software, having recourse to an IT expert makes even more sense.
Managing complex platforms and mixed infrastructures is becoming one of the key missions for managed service providers. Their role is not limited to the management of IT equipment but they also have a mission of advice, management control of processes and infrastructures in order to carry out the outsourcing of the information system successfully! A managed service provider like InterDataLink will support you in your digital transformation !
If you can’t find answer to your questions please do not hesitate to contact us here.
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